Privacy Policy
Effective Date: April 6, 2025
1. Introduction
Thank you for visiting our website. This Privacy Policy explains how MyCommerce Limited ("we," "our," or "us") collects, uses, stores, and protects your personal data when you interact with our website and services.
We are committed to protecting your personal data and your privacy rights. This Privacy Policy applies to all users from the United States, United Kingdom, Canada, Australia, New Zealand, and the European Union.
Contact Information:
MyCommerce Limited
UNIT 1005, 10/F BOSS COMM CTR, 28 Ferry St Yau Ma Tei, HK, 000000
Email: support@doyoo.shop
2. What Data We Collect
We may collect the following types of personal information:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed via secure third-party providers)
- IP address
- Browser type and device information
- Purchase history
- Marketing preferences
3. How We Collect Your Data
You provide your data to us directly when you:
- Place an order through our website.
- Subscribe to our newsletter.
- Contact our customer support.
- Complete a survey or provide feedback.
- Use or browse our website (via cookies and analytics tools).
4. How We Use Your Data
We use your data to:
- Process and manage your orders.
- Provide customer support and service.
- Send you promotional emails (if you have opted-in).
- Improve our website and product offerings.
- Comply with legal obligations.
We do not sell or rent your personal information to third parties.
5. How We Store Your Data
Your data is securely stored on Shopify\u2019s servers and protected through industry-standard encryption (PCI-DSS compliance).
We retain your data:
- As long as necessary for fulfilling the purposes we collected it for.
- Until you withdraw your consent (if based on consent).
- As required by legal retention periods.
6. Marketing
With your explicit consent, we may send you emails about new products, special offers, and other updates.
You can opt out of marketing communications at any time by:
- Clicking the "unsubscribe" link in our emails.
- Contacting us at support@doyoo.shop.
7. Your Data Protection Rights
You have the right to:
- Access your personal data.
- Request correction of inaccurate information.
- Request erasure of your data (under certain conditions).
- Object to or restrict the processing of your data.
- Withdraw consent at any time.
Requests can be made by contacting support@doyoo.shop. We will respond within one month.
8. Cookies and Tracking
We use cookies to improve your experience on our site, including:
- Keeping you signed in.
- Remembering your preferences.
- Analyzing site usage for performance improvements.
You can manage your cookie settings in your browser at any time. Disabling cookies may affect certain website functionalities.
Types of cookies we use:
- Functional Cookies
- Performance Cookies
- Advertising Cookies
For more information, visit: allaboutcookies.org.
9. Third-Party Services
Shopify:
Our online store is hosted by Shopify Inc. Your data is stored securely on their servers. Shopify's Privacy Policy: Shopify Privacy.
Payment Providers:
We use third-party payment processors (such as PayPal, Stripe, Klarna, Amazon Pay) for transactions. Your payment data is handled according to the providers' own privacy policies.
Email Marketing Providers:
We use Klaviyo and Mailchimp to send marketing emails. Your data is protected under data processing agreements with these providers.
Social Media Integration:
Our website may include features from Facebook, Instagram, or TikTok. Interactions with these features are governed by the respective social media platforms' privacy policies.
10. Data Transfers
If you are located outside of Hong Kong, your information will be transferred and processed in Hong Kong and other countries where Shopify and service providers operate. We rely on Standard Contractual Clauses and similar mechanisms to ensure data protection compliance.
11. Privacy of Other Websites
Our website may contain links to external sites. This Privacy Policy applies only to our website. We encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Privacy Policy
We review and update this Privacy Policy periodically. Changes will be posted on this page with a new \"Effective Date.\" Please check back regularly.
13. Contact Us
If you have any questions about this Privacy Policy, your data, or if you wish to exercise your rights, please contact us at:
Email: support@doyoo.shop
